Privacy Policy

1. Information we collect

Account information

When you create a Udo account, we collect your name, email address, and password (stored in encrypted form — we never see your plain-text password). If you sign in with Google or Apple, we receive your name and email from that provider instead. You may optionally add a phone number and profile photo.

Wedding planning data

Information Planners enter to plan their wedding, including the wedding date, venue and location details, budget and vendor records, timelines and schedules, seating arrangements, and any notes, files, or photos added to the workspace.

Guest information

Planners can add Guests to their wedding — typically a name, email, and/or phone number, and optionally details like dietary preferences, plus-one information, travel or accommodation needs, and RSVP status. This information is provided by the Planner, by the Guest themselves through their personal invite link or a shared invite code, or both. If you’re a Guest, this means someone planning a wedding you’re invited to may have added your contact details to Udo even before you’ve used the app yourself — you can always contact us to have that information removed (see “Your rights and choices” below).

Content you upload

Photos, videos, voice notes, and guestbook messages that Planners or Guests upload to a wedding’s gallery or memory book.

Payment information

If you purchase the Wedding Pass or make a registry contribution, payment is processed by Stripe, Google Play Billing, or Apple In-App Purchase, depending on how you pay. We receive confirmation that a payment was made and basic transaction details (amount, date, plan), but we never receive or store your full card number.

Location and weather data

If a Planner adds a venue address, city, or country, we use that information to look up coordinates and show local weather forecasts for the wedding day and to power venue maps. We do not track a device’s real-time GPS location.

Usage and device data

Like most apps, we automatically collect some technical data to keep Udo reliable and secure — device type and operating system, app version, crash logs, and general usage patterns (which features are used, how often). We use this to fix bugs and improve the app, not to build an advertising profile of you.

2. How we use your information

• To provide and operate Udo’s features — guest management, RSVPs, budgeting, vendor tracking, timelines, seating, messaging, and the guest-facing wedding portal.
• To send you emails, SMS, or WhatsApp messages you or a Planner has requested — RSVP confirmations, invitations, reminders, and account or billing notices.
• To process payments and prevent fraud.
• To power the optional “Udo AI” planning assistant, which uses the prompts you send it (and relevant wedding details needed to answer helpfully) to generate a response via OpenAI. We do not use your conversations to train OpenAI’s models.
• To maintain security, investigate abuse, and enforce our terms.
• To communicate with you about your account and, if you’ve agreed to receive them, product updates.

3. Third-party services we use

We work with the following categories of service providers to run Udo. Each only receives the information it needs to perform its function, and none are permitted to use your data for their own purposes.

• Payments: Stripe, Google Play Billing, Apple In-App Purchase.
• Messaging: Twilio (SMS and WhatsApp delivery) and our email delivery provider.
• AI assistant: OpenAI, to generate responses in the Udo AI chat feature.
• Maps, weather & location lookup: Google Places, OpenStreetMap/Nominatim, Open-Meteo, and OpenWeather.
• Sign-in: Google Sign-In and Sign in with Apple, if you choose to use them instead of a password.
• Vision board import: Pinterest, only if you choose to connect a Pinterest account to import boards.
• Infrastructure: our cloud hosting and database providers, who store the data described in this policy on our behalf.

4. How we share information

We don’t sell your personal information, ever. We share it only in these situations:

• With the service providers listed above, solely to operate Udo’s features on our behalf.
• Between Planners and Guests on the same wedding, and among collaborators a Planner has added to a wedding workspace — this is the core purpose of the app (e.g. a Guest’s RSVP and meal choice is visible to the Planners running that wedding).
• If required by law, to comply with a valid legal request, or to protect the rights, property, or safety of Udo, our users, or the public.
• If Udo is involved in a merger, acquisition, or sale of assets, in which case we’ll notify you before your information becomes subject to a different privacy policy.

5. Data retention

We keep wedding and account data for as long as the account is active, so Planners and Guests can keep using it before and after the wedding date (many couples want to keep photos and guestbook messages afterward). If you delete your account, we delete or anonymize your personal information within a reasonable period, except where we’re required to retain it for legal, tax, or fraud- prevention purposes (for example, payment records).

6. Your rights and choices

• Access and export: you can export your account data from Settings at any time.
• Correction and deletion: you can update your account from Settings, or delete your account and data at any time — see how to delete your account.
• Communication preferences: Guests can opt out of email, SMS, or WhatsApp messages for a given wedding from their guest portal.
• Guests without an account: if a Planner has added your details but you’ve never signed up, contact us at the email below and we’ll remove your information on request.
• Depending on where you live, you may have additional rights under laws like the GDPR or CCPA, including the right to object to or restrict certain processing. Contact us to exercise these rights.

7. Children’s privacy

Udo is not directed at children, and we don’t knowingly collect personal information from anyone under 13 (or the relevant minimum age in your region). If you believe a child has provided us with personal information, contact us and we’ll delete it.

8. Data security

We use industry-standard measures to protect your information, including encryption in transit, hashed passwords, and access controls limiting who inside Udo can see your data. No method of transmission or storage is perfectly secure, so we can’t guarantee absolute security, but we work to protect your information and respond quickly to any issue.

9. International users

Udo is used by couples and guests around the world. Your information may be processed and stored in countries other than the one you live in, including the United States, by us or our service providers. We take steps to ensure your information receives an adequate level of protection wherever it’s processed.

10. Changes to this policy

We may update this policy as Udo changes. If we make a material change, we’ll notify you by email or an in-app notice before it takes effect. The “Last updated” date above always reflects the current version.

Contact us

Questions about this policy, or requests to access, correct, or delete your information, can be sent to hello@udowedding.com.